FrontDesk: The Public Front Door for Smarter Planning
Reduce planning inquiries, improve application quality, and give residents instant parcel-specific guidance — powered by PermitNow AI Permissibility Engine.
Trusted by governments and 8,000+ building professionals worldwide
Better application starts with better guidance.
FrontDesk gives residents instant, property-specific planning guidance before they submit an application, reducing confusion, repetitive inquiries and incomplete submissions.
A live match to this parcel.
FrontDesk matches pre-approved plans to each property's planning rules, surfacing only the eligible designs, ranked by best fit.
Ask. Answer. Approve.
Built on the PermitNow AI Permissibility Engine, FrontDesk delivers trusted, parcel-specific planning guidance powered by your planning rules and GIS data.
Platform
PermitNow
Consistent guidance. Better applications. One source of truth.
The end-to-end PermitNow journey
Here's what I found
Likely eligibleYour community's first stop for planning guidance
- Property & GIS
- Planning Rules
- Eligible Plans
- AI Planning Guidance
Shared platform services
A proven approach to public self-service planning
Government agencies like LA County use FrontDesk to deliver instant, parcel-specific planning guidance during large-scale recovery programs.
5,000+
Registered portal users worldwide
20+
Participating Global Companies
100+
Pre-approved home & ADU designs
300+
Successful plan matches
Meet your housing goals, not just your workload.
FrontDesk helps planning teams reduce public inquiries, support housing initiatives and deliver trusted, parcel-specific planning guidance through one public portal.
Meet compliance requirements
Publish parcel-specific guidance and pre-approved housing pathways that support evolving planning requirements.
Reduce staff workload
Enable residents to self-serve common planning questions, freeing planners to focus on application reviews.
Support housing initiatives
Help residents discover eligible housing pathways and pre-approved plans with confidence.
Agency Dashboard
Live-34%
12.4k
+28%
Pre-approved plans matched
Why FrontDesk
A better experience for residents A better workflow for planners.
For Residents
Give residents instant, parcel-specific planning guidance through a branded self-service portal.
For Planning Teams
Reduce routine inquiries and help staff focus on reviewing better-prepared applications.
See how FrontDesk fits your journey.
Whether you're expanding housing supply, improving resident services & planning intake. FrontDesk helps your department deliver a better planning experience from day one.