Real-time Property Tailoring for Each Customer
The Changing Landscape of Residential Home Building
Residential home building has been a driving force in the development of communities. The industry has seen prolific growth, leading to intense competition. Initially, business success was centred primarily on cost control, helping builders have a competitive advantage over others.
Today we live in a digital 'customer-centric' age, and running a successful home construction business is no longer about the best prices and fixtures. It's about improving the customer experience and journey, easily attainable with technological advancements.
3 Ways canibuild Meets Your Client’s Needs
1. Accurate and Immediate Data
In the residential building industry, clients expect accurate, succinct, and trustworthy information regarding the building process, costs, schedules, and other aspects of the project. Having this data readily available allows you to deliver an integrated, personalised, and consistent customer experience across all customer service channels.
2. Clear Communication
Communication breakdown and misunderstanding are common complaints from consumers towards building companies. Often these problems stem from the initial siting and consultation phase with the sales representative. At these meetings, misunderstandings can form due to a lack of information about the site, such as underground services, easements, zoning and contours.
canibuild helps to reduce these issues by providing your sales team with the data needed to set clear expectations and foresee potential challenges with the site right from the get-go. This information, in turn, can help the client understand the project's complexity, allowing them to have a more balanced expectation around time frames and what is possible.
Communication can break down between the client and the sales representative and between the latter and the builder. The canibuild app helps eliminate this breakdown by helping the sales rep convey information established at the initial meeting to the builder during the build phase. The app integrates with sales CRM software, so your team can store site plans, quotes and marketplace orders on the client record for the whole team to access.
3. Better Customer Experience
Customer insights can help build a more customer-centric approach. By leveraging technology like canibuild's building software, you provide a personalised experience with dynamic search functionality and create meaningful experiences for every home buyer.
By utilising customer knowledge, you're listening to your clients to shape how you do business and how you can strategise your business in the future. This leads to stronger customer relationships and ultimately more business.
How canibuild Can Help With the Process?
canibuild is an AI engine that enables residential builders of homes, pools, and granny flats to quickly assess the viability and costs of potential sites, and produce site plans.
The software can be used to create quotes with a single click, demonstrating the professionalism, reliability, and assurance that clients require to do business with you.
Keep clients satisfied while staying on schedule and within budget with canibulid. Leverage the power of your estimating software today! Talk to us.